About Us > FAQ

A: We focus on custom manufacturing. According to each customer's requirements, we design and open molds, purchase raw materials, and carry out processing to produce tailored silicone rubber or plastic products.

A: -Silicone rubber offers several key benefits:
-Wide Temperature Resistance – Performs well in extreme cold and heat, from –60°C to +230°C.
-Durability – Flexible, tear-resistant, and long-lasting without losing elasticity.
-Safety & Compliance – Available in food-grade and medical-grade options, non-toxic and odorless.
-Chemical & Weather Resistance – Stable against water, oils, acids, UV, and aging, suitable for outdoor and industrial use.
-Customization – Can be molded into various shapes, colors, hardness levels, and finishes to meet specific needs.

A: The right material depends on your application. We recommend considering:
●Temperature Range – For high-heat or cold environments, choose silicone grades that can handle –60°C to +230°C.
●Hardness (Shore A) – Softer grades (30–40 Shore A) are better for sealing and flexibility, while harder grades (60–70 Shore A) provide strength and stability.
●Certification Requirements – Food-grade, medical-grade, or industrial-grade silicone can be selected based on compliance needs.
●Resistance – Consider chemical, oil, UV, or weather resistance depending on where the product will be used.
●Customization – We can help by sourcing the right raw materials, opening molds, and processing products tailored to your requirements.
If you're unsure, our team will assist you in evaluating your application and recommend the best silicone material.

A: Yes. We are able to manufacture plastic injection molding products. Just contact us.

A: Yes, we accept customized orders. Please inform us of your specific requirements, and we will provide you with a quotation and service plan as soon as possible.

A: Yes. You can custom whatever color you need or like.

A: Of course you can. Just send us your drawing.

A: Yes. We offer samples. For details, please contact our sales.

A: The minimum order quantity for different products may vary. Please contact our sales representative for detailed information.

A: You can send email to info@affluencesilicone.com for quotation and more info.

A: Yes. we do. For details, please contact our sales.

A: If your second order is for the same product, we only charge for the mold once. You can use it forever as you need and we will keep and regularly maintain the mold for free.

A: Yes. We understand the importance of confidentiality and intellectual property protection in international business. We are willing to sign both NDA (Non-Disclosure Agreement) and NNN (Non-Disclosure, Non-Use, Non-Circumvention Agreement) upon request, ensuring your designs, ideas, and business information remain fully protected.

A: Yes, absolutely. Our engineering team can work with you based on your ideas, product requirements, or even simple sketches. We can help create design drafts, 2D/3D models, and recommend the most suitable material and production process. If needed, we can also provide prototypes for confirmation before moving into mass production.

A: Yes, we do provide such kind of services. We offer multiple printing options, including pad printing, screen printing, and heat transfer. For baby and kitchen products, we typically use embossed or debossed logos, ensuring the logo does not come into direct contact with food or the mouth, making it a safer choice.

A: After you place an order, our dedicated team will follow up throughout the process and keep you informed on the latest production and shipping status. Once your goods are delivered, if any issues arise, you can share your feedback with us, and we will address them promptly.

A: We can serve amlost all countries.

A: We have 2 factories.

A: One is located at Suzhou City, JiangSu Province, another is located at NanXun City, Zhejiang Province.

A: Capacity will vary depending on the size and complexity of the product.

A: Of course. Our factory's certifications include but are not limited to ISO:9001, ISO:13485, FDA, SEDEX, BSCI, etc. Moreover, our product certifications and audit reports include UL, CPC, CE, LFGB, FDA, COC, etc.

A: We provide premium silicone materials in two main types: liquid silicone and solid silicone. Depending on customer requirements, we can also incorporate platinum-based vulcanizing agents to adjust material properties such as Shore hardness.

A: All products before leaving the factory will undergo strict quality inspection procedures to ensure they meet international standards and customer requirements. Additionally, we have also obtained certifications such as ISO9001 for our management systems.

A: If you notice any issues with your order, please contact us right away with details and photos of the problem. Our team will review the case promptly and provide a solution, which may include replacement, repair, or refund depending on the situation. We are committed to making sure every customer receives products in perfect condition.

A: Payment method: T/T
Payment term: 30% deposit upon order confirmation and 70% balance before shipment.

A: Yes. We offer multiple packaging solutions, it depends on your need.

A: We offer various shipping methods. Cost and shipping methods depends on your requirements and order.

A: Once your order is shipped, we will provide you with a tracking number and the corresponding logistics website. You can use this number to check the real-time status of your shipment. If you need further assistance, our customer service team is always available to help.

A: The delivery period for standard products is generally within X days for shipment; for customized products, the production cycle needs to be determined based on the actual situation.

A: Yes, we can ship to Amazon's warehouse for you. We can put your FBA label on the carton and the barcode sticker on the box.